GoinGreen G-Wiz

1. G-Wiz will not start

Likely technical problem:

  • Charge lead may be plugged in.
  • Immobiliser may be in "arm" mode.

Customer advice:

  • Unplug charge lead
  • Lock and unlock car to re-set immobiliser.

 

2. Low range

Likely technical problem:

  • Batteries may be low capacity.

Customer advice:

  • Equalise over 3 consecutive weekends and water. If the range does not improve then please contact GoinGreen to arrange a test at our Service Centre in Southall.

3. G-Wiz ac drive will not move once switched on

Likely technical problem:

  • ac drive may not be in neutral gear.
  • Accelerator has been pressed before turning vehicle on.

Customer advice:

  • Put into neutral gear.
  • Switch off and then switch back on.

 

4. Service Light on

Likely technical problem:

  • G-Wiz has not been watered or equalised.
  • Battery deviation.

Customer advice:

  • in G-Wiz dc drive perform a manual equalisation, then after full charge water vehicle, then drive for one more cycle. If red light remains on a service engineer visit may be required.
  • in G-Wiz ac drive please contact GoinGreen.

 

5. G-Wiz not charging

Likely technical problem:

  • Charge lead may be faulty.
  • Customer power supply may be rated too low or not working.
  • Wrong extension being used.

Customer advice:

  • Check connections in charge lead or change the charge lead.
  • Check power supply. Are you plugging into anywhere different than before?
  • Try using another extension lead (ensure it is the correct rating).

6. Power socket 'tripping'

Likely technical problem:

  • Circuit overloaded (you may require a separate power line).
  • Loose connection inside change lead.

Customer advice:

  • Check power supply. Are you plugging into anywhere different than before?
  • Check connections in charge lead / change charge lead.

7. G-Wiz charging to 75%

Likely technical problem:

  • F2 fuse blown.

Customer advice:

  • Check F2 fuse in fuse box.

8. Temperature light flashing in cold conditions

Likely technical problem:

  • Battery is cold.

Customer advice:

  • Drive as normal but be aware range will be reduced.

9. Handbrake light flashing and beeping every 2 seconds

Likely technical problem:

  • Brake fluid low.

Customer advice:

  • Check brake fluid level.

10. Service light flashing first 5 minutes of drive

Likely technical problem:

  • Equalisation missed.

Customer advice:

  • Please perform a manual equalisation.

11. Flat tyre

Customer advice:

  • Can use tyreweld supplied with vehicle (in rear) to temporarily inflate tyre. The tyre will then need to be changed.
  • Tyres can be source from GoinGreen. Fitting will have to be done at a tyre specialist.
  • Tyres with a similar tread pattern can be sourced from a tyre specialist however GoinGreen.recommend Hankook low rolling resistance tyres, available from Universal Tyres.

12. Vehicle left uncharged for more than one week

  • Charge the vehicle fully then make sure water is topped up. (because equalizing uses a lot of water)
  • Discharge the batteries for 20 minutes by driving or either by heater / Headlight ON for 20minutes. This will change the cycle.
  • Give Manual equalisation command and then put the vehicle on charge. After equalisation water the batteries again.
  • Discharge the batteries only down to 50% for two cycles and charge.